Please note that we do not offer refunds once an order has been confirmed and payment has been successfully processed.
We accept returns only in cases where the product is damaged or defective.
To qualify for a return:
The item must be unused, unopened, and in its original packaging.
It must be in the same condition as when you received it.
Once your return is approved and the product is received, we will process your refund within 7 business days.
If you receive a product that is damaged:
Please contact us within 3 days of receiving your order.
Provide your order number and photos of the damaged item for evaluation.
Upon verification, we will arrange a replacement or refund.
For any questions or support related to our Returns and Refund Policy, please reach out to us: support@kana67.com
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